Refund Policy
We understand that sometimes things don't work out as planned. Here's everything you need to know about our refund process and timelines.
Last updated: January 15, 2025
Return Initiated
You submit a return request within 3 days of delivery.
Item Received
We receive your returned item at our warehouse.
Refund Processed
Refund is processed within 3-5 days after receiving the item.
Refund Timeline
Processing Time
Refunds are processed within 3-5 business days after we receive your returned item at our warehouse.
Quality Check
All returned items undergo a quality inspection to ensure they meet our return criteria before refund processing.
Business Days
Processing time is calculated in business days (Monday to Friday), excluding weekends and public holidays.
Refund Timeline Example:
• Day 1: Return request submitted
• Day 2-3: Item picked up and shipped back
• Day 4-5: Item received at warehouse
• Day 6-8: Quality check and refund processing
• Day 9-10: Refund appears in your account
Refund Methods
Original Payment Method
Refunds are processed back to the original payment method used for the purchase.
• Credit/Debit Cards: 3-5 business days
• UPI/Wallet: 1-3 business days
• Net Banking: 3-7 business days
Store Credit
In some cases, we may offer store credit as an alternative refund method.
• Instant processing
• Valid for 12 months
• Can be used for future purchases
Important Notes:
- Refund amount excludes shipping charges
- Original packaging must be intact
- Items must be in resellable condition
- Customized items may have different policies
Refund Scenarios
Cancelled Orders
Before Shipping
Full refund processed within 24 hours of cancellation.
After Shipping
Cancellation not possible. Must follow return process.
Returned Orders
Within 3 Days
Full refund minus shipping charges, processed in 3-5 days.
After 3 Days
Returns not accepted. Contact support for special cases.
Defective Items
Manufacturing Defect
Full refund including shipping charges, processed in 2-3 days.
Damage in Transit
Full refund including shipping charges, processed in 2-3 days.
Need Help with Refunds?
If you have any questions about refunds, need to track your refund status, or require assistance with the refund process, our customer support team is here to help.